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FAQ
 
 
Question: Who can subscribe to eOrders portal?
Blood banks, Hospitals, Laboratories, Pharmacy can subscribe to eOrders portal. eOrders portal will work as an exchange between Blood bank and Hospitals, Blood banks and pharmacy, and Blood banks and Laboratories.
   
Question: How can I subscribe to eOrders portal?
If you are Blood bank user please click on “Blood Bank Registration” link on our portal and fill up necessary details. If you are Hospital user please click on “Hospital Registration” link on our portal and fill up necessary details. If you are Pharmacy user please click on “Pharmacy Registration” link on our portal and fill up necessary details. If you are Lab user please click on “Laboratory Registration” link on our portal and fill up necessary details. Our customer service executive will contact you upon receive your request.
   
Question: How do I pay for my subscription?
Please contact our sales team @ sales@calimex.net or please call our Hot line number @ 800-878-6819.
   
Question: Is Technical Support provided?
Yes, FREE technical support is provided for all our customers. If you have any queries, suggestions or feedback, please feel free to contact technical support.
   
Question: Is the online order submission secured?
Yes, all the data which transmitted online during eOrders portal s encrypted, our online process is secured with VeriSign SSL certificate.
   
Question: How I can place an STAT order using eOrders portal?
When you fill up Blood component order form / LAB Request form / Pharmacy order form you need to select order type as “STAT”, so that our staff will notify accordingly to process your order.
   
Question: How I can trace my order?
For each order you placed there will be a unique auto generated id. With the unique id you can track order form anywhere. Note: You must login to our eOrders portal to check order status.